The Customer Rules Streaming Books On Tape | Business & Economics

Please download to get full document.

View again

of 4
12 views
PDF
All materials on our website are shared by users. If you have any questions about copyright issues, please report us to resolve them. We are always happy to assist you.
Document Description
Get Business & Economics The Customer Rules audiobooks for free download now. Listen to thousands of best sellers and new releases audiobooks for free iphone. Online shopping Business & Economics The Customer Rules audiobooks for free
Document Share
Document Transcript
  • 1. The Customer Rules Streaming Books On Tape | Business & Economics Get Business & Economics The Customer Rules audiobooks for free download now. Listen to thousands of best sellers and new releases audiobooks for free iphone. Online shopping Business & Economics The Customer Rules audiobooks for free LINK IN PAGE 4 TO LISTEN OR DOWNLOAD BOOK
  • 2. The Customer Rules Streaming Books On Tape | Business & Economics The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. ​ In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: ​ Rule #1: Customer Service Is Not a Department ​ Rule #3: Great Service Follows the Laws of Gravity ​ Rule #5: Ask Yourself "What Would Mom Do?" ​ Rule #19: Be a Copycat ​ Rule #25. Treat Every Customer like a Regular ​ Rule #39: Don't Try Too Hard ​ As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers
  • 3. The Customer Rules Streaming Books On Tape | Business & Economics Written By: Lee Cockerell. Narrated By: Lee Cockerell Publisher: Random House (Audio) Date: March 2013 Duration: 3 hours 59 minutes
  • 4. The Customer Rules Streaming Books On Tape | Business & Economics Download Full Version The Customer Rules Audio OR Get now
  • Search Related
    We Need Your Support
    Thank you for visiting our website and your interest in our free products and services. We are nonprofit website to share and download documents. To the running of this website, we need your help to support us.

    Thanks to everyone for your continued support.

    No, Thanks